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How can we help you?

Overview

Our mission is to assist Independent NAPA Owners in achieving their profitability, balance sheet, and retirement goals. At Intercap Control Companies, we understand that the success of our business is directly linked to the success of our NAPA jobbers, and we're committed to offering tailored services to help them succeed.


Our team is comprised of accomplished individuals who have helped jobbers by providing their expertise within the NAPA industry to help attain their profit objectives.


We offer a wide range of services to Independent NAPA Owners, including but not limited to the following:


  • Improved Store Processes
  • Multi-Store & Factory Direct Training
  • Front Office Audit Procedures-We now offer outsourcing for office tasks such as the RGN Tracking Log and Performance Tracking 
  • Financial Benchmarking
  • Fractional Sales Management and Leadership Training
  • Hiring Profiles & Front-Line Management Training
  • Cloud Storage, Document Management & Imaging (DART replacement)
  • Phone Systems - Tablet PCs - Internet Services
  • Delivery Tracker Software
  • Professional Accounting Services
  • Office Equipment Technology
  • Interactive Displays & Digital Signage   
  • Finance & Leasing Programs
  • Training for Garage and Repair Shops
  • Employee Dishonesty Investigation


If you're interested in any of our services, please don't hesitate to contact us. We're here to support you in achieving your business goals.


 

 

Rick Towne

"If you are willing to step back and take a different view of your business, time spent with Richie will be valuable and time well spent. Our investment for the 2 days has already been recovered and we will reap the benefits moving forward." 

Rick Towne

843-297-7522

rick@aswainc.com "

Meet the team

Richie Dohoney

Founder   

Tom Glotfelty

TAMS/Multi-Store Training

Chris Landrum

General Manager

Boone Auto & Truck Parts

Glenn Johnson

BLU8 Performance Management Group Inc.


Jamie D. Hogan, CPA

Specialized Accounting Services 

Peter Davison

President

Advantage Financial Services

Dave Sutton

Elite EXTRA

Delivery Tracking for NAPA

Charlene Welsh

Havana Auto Parts

Aurora, Colorado

Vin Waterhouse

The Waterhouse Group

Mike Hinkson

Paperless Solutions

intercap services

Intercap Consulting

Intercap TAMS/Multi-Store Training

Intercap Consulting

 The foundation of InterCap Control Company for the past 42 years has been to improve store processes for each jobber to increase their profitability and optimize their store efficiencies by ensuring best practices are in place.   


Intercap 360°

Intercap TAMS/Multi-Store Training

Intercap Consulting

Our 360° hiring assessment and front-line management training program prepares employees with both a managerial skillset and leadership mindset focused on growth.  

  “In the end, an organization is nothing more than the collective capacity of its people to create value.”

 Right Person • Right Job • Right Performance  

Intercap TAMS/Multi-Store Training

Intercap TAMS/Multi-Store Training

Intercap TAMS/Multi-Store Training

Knowledge is powerful and recognizing trends and reacting quickly to those trends are critical to the success of your business. TAMS Multi-Store coupled with Crystal Reports can give you the edge needed to adjust your business plan. We have the one person who knows all the intricacies of the Multi-Store system and can train you on the pro

Knowledge is powerful and recognizing trends and reacting quickly to those trends are critical to the success of your business. TAMS Multi-Store coupled with Crystal Reports can give you the edge needed to adjust your business plan. We have the one person who knows all the intricacies of the Multi-Store system and can train you on the proper method of Factory Direct Ordering. These combined tools can provide a consolidated look at your company's sales, accounts receivable and inventory.


Intercap Imaging

Intercap Imaging

Intercap Imaging

Looking for a replacement for DART? 

Paperless Solutions and Intercap have worked together to develop a reliable, easy-to-use product for the independent NAPA jobbers.  


Paperless Solutions offers a modern, robust, and economical document management and imaging solution. The cloud-based platform helps automate the electronic storage of invo

Looking for a replacement for DART? 

Paperless Solutions and Intercap have worked together to develop a reliable, easy-to-use product for the independent NAPA jobbers.  


Paperless Solutions offers a modern, robust, and economical document management and imaging solution. The cloud-based platform helps automate the electronic storage of invoices, statements, employee records and more. 


Other offerings include:

Electronic Forms - Delivery Reports - Non-NAPA Orders - Invoice "7 Year" Retention Vault   


Intercap TECH

Intercap Imaging

Intercap Imaging

Phone Systems • Tablet PCs •Signature Capture Pads • Internet Services 

Intercap recommends Jobber Technologies as a source for these products. Chris Landrum created this business to help his fellow jobbers. 

 

Delivery Tracking

Intercap OfficeTECH

Intercap OfficeTECH

Elite EXTRA's Delivery Tracker program empowers NAPA Auto Parts stores to schedule, manage, and optimize routes.

Simplify your logistics and impress customers.


Intercap OfficeTECH

Intercap OfficeTECH

Intercap OfficeTECH

Intercap provides a National Cooperative Purchasing Agreement through Sharp Electronics for multi-functional devices, copiers, laser printers, scanners, and visual displays for NAPA jobbers. They also offer all Lexmark product that is TAMS compatible. They have service centers throughout the U.S. and Canada to provide you with immediate service. 


Intercap Finance

Intercap OfficeTECH

Intercap Finance

Intercap and Advantage Financial Services have created a unique opportunity for independent NAPA jobbers that are interested in a variety of leasing and traditional finance options.
Advantage will work with jobbers to design the right plan to meet the specific needs of their business and will assist you in selling certain equipment to your independent garage clients.    

Accounting Services

Process Improvement Partner

Accounting Services

Intercap recommends Specialized Accounting Services (SAS). Jamie Hogan and his accounting team provide stable and accurate accounting support for independent NAPA jobbers.  

Garage Training

Process Improvement Partner

Accounting Services

This training course focuses on applying the techniques and methods of the 25% most profitable shops in the US. 

More than 20,000 people have attended this course. It is led by Vin Waterhouse. His vast knowledge of your independent garage owners operation can have a positive effect on your ability to service those clients.

Process Improvement Partner

Process Improvement Partner

Process Improvement Partner

With over 48 years in business, Havana Auto Parts was struggling to succeed in these changing times, so they contacted Richie to help them improve their business. We were able to use all of the consultants available to InterCap to guide them in the right direction. After only 6 months, we were able to turn around their profitability. We continue to use Havana Auto Parts as a test jobber to improve all our services.  

employee theft services

As many of you know, I have spent my entire career helping businesses eliminate inventory and cash losses, either through improved processes or by identifying employee theft when it occurs. I have been through economic downturns, inflation, and recessions during my life. In our present economic condition, I see employee theft increasing during these tough times and it is important that you have a plan in place if employee theft should occur in your stores. 


I see a potential problem with some of the programs that have recently been adopted by NAPA. The new CILOW Allowance Account program is going to open a huge opportunity for our employees to steal money from our businesses. The problem with any allowance program is that we are going to lose our ability to match a cash credit to an RGN or manufacturer's credit, because the store has been instructed to throw out the defective product. This will not give the company time to identify the potential loss and then tie it to a credit, to determine whether the transaction actually occurred. We rely on our RPT130 process to catch these mistakes, but that does not always happen. A long time ago, I created the Invoice Review program to combat this problem, but I am not sure that many NAPA companies have implemented this program, so your company is exposed. 

I have been successfully conducting employee theft investigations and employee theft interviews for 56 years. I am a licensed Private Investigator in good standing for over 39 years.

 

Employee theft has aways been a problem for NAPA business owners and it is important for every owner to ensure that a potential theft situation within their company is always handled both professionally and ethically, to avoid wrongful firing cases and to ensure that the process is fair to the employee that is being questioned. Over the past 41 years, I have successfully conducted these investigations and interviews in hundreds of NAPA stores and have recovered hundreds of thousands of dollars for the owners. 


I am offering several different services if potential employee theft occurs in your operation. 


You can call or email me with your concerns, if you think you have an employee theft situation, and I will help you understand your options. There is no charge for the initial call or email. 


I will help you define whether you have a potential theft situation at your store, and I will show you additional things that you can do to further ensure that you have a theft issue. If you want to handle the theft situation yourself, I will walk you through the correct process to ensure that you do not cross over certain boundaries that may put you in an unpleasant situation. I will provide you with some of the documents you will need to be successful such as confession forms and release forms. I will assist you in the process for a fee of $100 per hour. 


If you do not want to handle the investigation and interview yourself and would rather that I handle it for you, I will charge you my normal daily fee of $1,000 per day plus expenses (normally one day) and I will come to your location and handle the entire process for you. If the interview results in a signed confession of guilt by the employee and money is recovered, either from the individual or from an insurance company, (if you have Employee Dishonesty Insurance), I will receive 20% of all money recovered. I will normally be more successful and get back far more money for you than a local sheriffs dept or having you do it yourself, because of my understanding of your TAMS systems and the ways that employees take advantage of your TAMS system and store processes. 


Let all my experience work for your company. If this situation ever arises and you are interested in taking advantage of this service, please feel free to call me at 520-906-2971 

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